The service we offer is a door-to-door service. Our estimated delivery times are between 3 to 10 working days for major cities and 3 to 12 working days for outlying areas. TSL will strive to deliver on time, however, things happen which are outside of our control and so we are unable to guarantee that all orders will be delivered within the stipulated time frame.
Should you have any issues, please contact Customer service on 087 149 4069 or firstname.lastname@example.org
Standard Delivery – All Standard over R4000 orders qualify for FREE delivery.
Expedited Delivery - Should you require a special arrangement such as overnight delivery or weekend delivery, please contact Customer service on 087 149 4069 or email@example.com before placing your order.
As soon as your order is dispatched, we will send you an email to confirm that your order is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, we will contact you and attempt to deliver a second time. After that, the order will be returned to TSL in Cape town.
Tracking and Delivery
To follow your order, please use the link sent to you in your shipping confirmation email.
In the rare circumstance that your item has a defect or is missing from your order, please contact Customer service on 087 149 4069 or firstname.lastname@example.org.